Warranty

Twin Loop Binding Pty Ltd offer a 12 month warranty on all our machines and binding products. Warranties on machines are in accordance with the manufacturer’s warranty against original factory imperfections in material and workmanship.

The Warranty covers all spare parts that may be required as a result of manufacturing. General usage, wear and tear or misuse is not covered under Warranty.

Use of unauthorised technicians may void warranty agreement.  Please ensure that you contact Twin Loop Binding if you have any machine issues prior to servicing your equipment.

The product must be returned to the Twin Loop Binding’s office (back to base) for repair. Should any defect in the product become apparent within the period of this Warranty, the Purchaser must immediately contact Twin Loop Binding.

Transportation and freight costs involved in the sending and return of the product to the Twin Loop Binding office is the responsibility of the Purchaser unless stated otherwise.

All brand machine warranties included here:

Qupa

Qupa Binding machines – One year warranty on all machines

Gold

Gold Sovereign binders, pouch laminators and paper shredders – One year warranty on all machines

nagel

Nagel Drills, staplers bookletmakers – One year warranty on all machines.

skrebba

Skrebba staplers – One year warranty on all machines.

superfax

Superfax paper folders  – One year warranty on all machines.

intimus

Intimus Paper Shredders – One year warranty on all machines.

martin yale

Martin Yale machines – One year warranty on all machines.

ideal

Ideal desktop guillotines – Lifetime Warranty on units. Excludes Guard, Blade and Bar

rapid

One year warranty on desktop staples, heavy duty staples, stapling pliers and hole punches

neolt

One year warranty on all machines

jastek

One year warranty on all machines.